Melbourne, FL · Brevard County
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Legal

Privacy Policy

Last updated: August 28, 2026

Who we are

Launch Painting Co LLC, doing business as Launch Painting Co. (“Launch Painting Co.,” “we,” “us,” or “our”) is a residential painting contractor based in Melbourne, Florida, serving homeowners throughout Brevard County, Florida. This Privacy Policy explains what information we collect through our website, phone calls, text messages, and estimate process, how we use it, and how we protect it.

Information we collect

  • Contact information you provide — name, phone number, email address, and service address — when you request an estimate, call us, text us, or submit a form on our website.
  • Project information — the service you are interested in, project details, timelines, and any photos you upload to our color visualizer tool.
  • Communication records — messages you send us, notes from calls, and your SMS opt-in or opt-out selections, including the date, time, and wording of the consent you agreed to.
  • Technical information — IP address, browser type and user agent, and basic analytics about how our website is used.

We do not knowingly collect information from children under 13, and we do not collect payment card numbers through this website.

How we use your information

  • To prepare and deliver free written painting estimates.
  • To schedule, confirm, and complete painting projects at your property.
  • To communicate with you by phone, email, or text message about your estimate request, appointments, project updates, warranty questions, and customer service.
  • To send marketing or promotional messages only where you have separately opted in to receive them.
  • To maintain, secure, and improve our website and services, and to prevent spam and abuse.
  • To meet legal, tax, insurance, and licensing obligations.

SMS and mobile information

If you provide your mobile number and check an SMS consent box on one of our forms, you agree to receive text messages from Launch Painting Co. Consent to receive text messages is always optional and is never a condition of requesting an estimate, submitting a form, or purchasing any service. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time, or reply HELP for assistance. You can also opt out by calling 321-345-6889 or emailing hello@launchpainting.com.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Non-marketing (transactional) SMS consent and marketing SMS consent are collected separately, and each may be withdrawn independently at any time.

How we share information

We do not sell your personal information. We share information only as needed to run our business:

  • With service providers and subcontractors who support our operations — for example estimating and scheduling software, email and messaging providers, and customer service support — under confidentiality obligations and only for the purpose of serving you.
  • When required by law, or to protect the rights, property, or safety of our customers, our team, or the public.

As stated above, text messaging originator opt-in data and consent are never shared with third parties for marketing or promotional purposes.

How we protect your information

Customer information is stored with reputable hosting and database providers, transmitted over encrypted HTTPS connections, and restricted to Launch Painting Co. team members and support providers who need it to do their job. We retain lead and project records only as long as needed for business, warranty, and legal purposes. No method of transmission or storage is perfectly secure, but we work to protect your information using commercially reasonable safeguards.

Your choices and rights

  • Reply STOP to any text message to stop receiving texts from us.
  • Use the unsubscribe link in any marketing email to stop marketing emails.
  • Request a copy, correction, or deletion of the personal information we hold about you by emailing hello@launchpainting.com or calling 321-345-6889.

Cookies and analytics

Our website uses cookies and similar technologies for basic functionality and to understand traffic and page performance. You can block or delete cookies in your browser settings; some parts of the site may not work as well if you do.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

Contact us

See also our Terms & Conditions.